CristalPoker Cookies Policy

At Cristal Poker, we use cookies and similar technologies to make our platform work properly, to remember your preferences and to understand how you interact with our games and services. This Cookies Policy explains what cookies are, how CristalPoker Casino uses them, and what choices you have regarding their use. By continuing to browse or play at Cristal Poker Casino, you agree to the use of cookies as described below.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They allow us to recognise your browser, remember your settings and session information, and deliver a smoother gaming experience across our casino, poker, sportsbook and crash games. Cookies do not harm your device and cannot run programs or deliver viruses.

How We Use Cookies

We at CristalPoker rely on cookies for a number of operational and functional purposes. Our goal is to make your visit to CristalPoker Casino secure, convenient and tailored to your preferences.

  • We use essential cookies to keep you logged in, to process deposits and withdrawals securely, and to maintain the integrity of your session.
  • Our analytics cookies help us understand which games, promotions and pages are most popular among our players.
  • We use performance cookies to detect errors, measure loading times and improve the stability of our slots, live casino and sportsbook sections.
  • Our marketing cookies allow us to show you relevant offers, such as reload bonuses or free spins, and to measure the effectiveness of our advertising campaigns.
  • We track referral and affiliate cookies to correctly credit partners who direct players to Cristal Poker.

Types of Cookies We Use

Here at Cristal Poker, we categorise the cookies we deploy into the following groups:

  • Strictly Necessary Cookies – required for core functions such as account login, secure payments and fraud prevention. These cannot be disabled without affecting your ability to use our services.
  • Functional Cookies – remember your language, currency and display preferences so that you do not need to reconfigure them on every visit.
  • Performance and Analytics Cookies – collect anonymised data about how visitors use our site, helping our Cristal Poker team improve navigation and game selection.
  • Advertising and Targeting Cookies – used by us and our marketing partners to deliver bonus offers and promotions relevant to your interests.
  • Third-Party Cookies – placed by game providers, payment processors and analytics services we work with, including software suppliers such as Pragmatic Play, Evolution and others listed in our game catalogue.

Cookies and Our Bonuses

We also use cookies to track your eligibility for promotions, including our welcome package of 250% up to 2,000 EUR over three deposits, Tuesday and Thursday reloads, and our no-deposit offer of 50 free spins on registration. Our VegasHero-style approach (applied here to Cristal Poker) means that cookies help us verify that a cristal poker casino bonus sans dépôt or a cristal poker no deposit bonus is only claimed once per player, in line with our responsible bonus policies. If you are searching for a cristal poker promo code or a cristal poker casino promo code, our cookies also assist in matching the correct code to your account during registration.

Third-Party Cookies

Our CristalPoker platform integrates numerous game studios, live dealer providers and payment partners, such as Evolution, Ezugi, Pragmatic Play Live and various crypto and card payment processors. These partners may set their own cookies when you interact with their content on our site. We do not control these third-party cookies directly, and we recommend reviewing the relevant third party's own cookie or privacy policy for further detail.

Managing Your Cookie Preferences

You have control over how cookies are used when you visit Cristal Poker. We respect your right to manage, block or delete cookies through your browser settings at any time.

  • You can set your browser to refuse all or some cookies, or to alert you when a cookie is being placed.
  • You can delete cookies that have already been stored on your device through your browser's privacy settings.
  • If you disable strictly necessary cookies, you may not be able to log in, deposit, withdraw or access certain features of CristalPoker Casino.
  • Most browsers allow you to view, manage and delete cookies individually or in bulk; instructions vary depending on whether you use Chrome, Firefox, Safari or another browser.

Cookie Consent

When you first visit our website, we display a cookie banner informing you about our use of cookies. By clicking "Accept" or by continuing to browse CristalPoker, you consent to our use of cookies as outlined in this policy. You may withdraw your consent at any time by adjusting your browser settings or by contacting our support team.

Cookies, Security and Verification

We also use cookies as part of our account verification and anti-fraud measures. Since KYC is required for withdrawals above 200 EUR, cookies help us associate your session data with your verified account, reducing the risk of unauthorised access. Our security team at Cristal Poker Casino monitors cookie-related data to detect suspicious login patterns or multiple-account activity, which helps us comply with the terms of our licence issued by the Anjouan Gaming Board.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation or our own business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of Cristal Poker after any changes indicates your acceptance of the revised policy.

Contact Us

If you have questions about how we use cookies, or if you wish to exercise your rights regarding data collected through cookies, please contact our support team at [email protected] or [email protected]. For data protection enquiries, you may also reach our dedicated team at [email protected]. Complaints regarding cookie use or data handling can be submitted to [email protected], and unresolved disputes may be referred to our alternative dispute resolution provider, EADR Ltd., Malta.

We at Cristal Poker are committed to transparency regarding how we collect and use data through cookies. Whether you are a long-time member searching for "cristal poker review" information or a new player looking into "cristal poker casino login" access, our cookie practices are designed to support a safe, personalised and fair gaming environment across our casino, poker and sportsbook offerings.